Company

Contact

Reach the right channel for orders, receipts, and download access, then we can help with product questions.

Purchases and receipts

VFX Vault is sold through third-party storefronts such as itch.io, Gumroad, and the Unity Asset Store. For payment issues, refund policy, and license keys, start with the support flow on the store where you completed checkout. They handle billing and account access.

Product support

For how-to questions, bugs, or feature ideas after purchase, use the support or contact option provided on your receipt or the product page on the same marketplace. Including your Unity version and a short description of the issue helps us respond faster.

Email

For general inquiries and anything that does not fit a storefront ticket, you can reach Nowsome at contact@nowsome.mv.

Nowsome

VFX Vault is published by Nowsome. Billing and download access for paid copies are still handled by the store where you purchased. Use email for other questions when a marketplace thread is not available.

  • Do not send passwords, license keys, or full project folders in unsolicited email.
  • For security, prefer store-native messaging when available.