Contact
Reach the right channel for itch.io account or download issues, then use email for anything that does not fit a store thread.
Downloads on itch.io
VFX Vault is free on itch.io. For download problems, account access, or itch-specific policies, use itch.io's help and support resources—they operate the platform and handle that side of things.
Product support
For how-to questions, bugs, or feature ideas, use the support or contact option on the itch.io product page when available, or email us (see below). Including your Unity version and a short description of the issue helps us respond faster.
For general inquiries and anything that does not fit a storefront ticket, you can reach Nowsome at contact@nowsome.mv.
Nowsome
VFX Vault is published by Nowsome. Free downloads and itch.io account questions are handled through itch.io; use email for general product questions when a store thread is not a good fit.
- Do not send passwords or full project folders in unsolicited email.
- For security, prefer itch.io messaging when available.